The unit proved especially valuable after riots hit London in the summer of 2011. After the violence, Scotland Yard combed through hundreds of hours of surveillance video. So far, there have been nearly 5,000 arrests; around 4,000 of those were based on police identifications of suspects from video images. The super recognizers were responsible for nearly 30 percent of the identifications, including one officer who identified almost 300 people. A facial recognition software program made only one successful identification, according to Neville.
and another quote
But Brad Duchaine of Dartmouth College in Hanover, N.H., a psychologist who has published on super recognizers, said he thinks the London police approach makes sense. “People are much better at facial recognition than software (is), so using people is a very reasonable thing to do,” Duchaine said.
AP London police use super recognizers to fight crime. Times of India. September 28th 2013. http://timesofindia.indiatimes.com/world/uk/London-police-use-super-recognizers-to-fight-crime/articleshow/23191190.cms
Here’s another quote from another super-recognizer researcher in another article
“The human brain is probably the most complex computer and we do not know of a single computer that can recognise faces as quickly as a human can,” adds Dr Jansari.
Buckland, Danny Police officers’ superhuman ability to recognise faces is being used to fight crime. Express. September 1st 2013. http://www.express.co.uk/news/uk/426014/Police-officers-superhuman-ability-to-recognise-faces-is-being-used-to-fight-crime
Here’s a similar quote to another, but from a different article
The super-recognisers were responsible for nearly 30 per cent of the identifications, including one officer who found around 300 people. However a facial recognition program made only one successful identification.
Camber, Rebecca The man who NEVER forgets the face: How Scotland Yard’s elite squad of 200 ‘super recognisers’ can spot a suspect in a crowd. MailOnline. Daily Mail. September 27th